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Warranty Information

All watches sold by our store ewatchsale.com come with one years International Warranty. In case your watch requires repair or servicing, please contact our customer service team first.

All our watches are new and 100% authentic. We do not sell any replica, used or refurbished watches. All products are quality inspected before shipping out to you.  Please keep a record of your purchase record and order number. When you contact us regarding warranty, we will ask for your order number. We keep records of dates of purchases by our customers so a warranty card is not necessary while sending the watch to us for repair. Just drop us an email and we will follow up promptly. 

Our warranty covers all manufacturing defects and associated costs except the shipping costs. We ensure every product is in perfect conditions before we post it, hence most defects are most likely to be caused by daily use. We do not cover repair of the watch if the problem was caused by your daily use or damage. 

Read more about our additional warranty conditions.

For automatic watches, please read more information here